Refund policy

Final Sale Policy

All purchases of our supplements and other consumable products are final sale and non-returnable once they have been shipped. This policy is in place to maintain the highest health and safety standards, ensuring that all customers receive products that have been handled with care and remain untampered with.

Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 14 days of delivery at hello@thekingselixir.com We will gladly provide a replacement for damaged or incorrect items at no additional cost. To process a replacement, we may require clear photographic evidence of the issue.

Lost or Delayed Shipments

We are not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier. However, if you experience an issue with delivery, we recommend reaching out to the carrier with your tracking information. If further assistance is needed, please contact us, and we will do our best to help.

Contact Information

For any questions or concerns, please reach out to us at:

📧 Email: hello@thekingselixir.com

By completing a purchase on our website, you acknowledge and agree to this policy.